Privacy Policy
Last updated: May 21, 2026
Overview
UXLens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data. By using UXLens, you agree to the collection and use of information in accordance with this policy.
What We Collect
Account information: When you create an account, we collect your email address, name, and password (stored securely). Your subscription tier and credit balance are also associated with your account.
Usage data: We track audit history, credits used, and feature usage to manage your account and enforce plan limits.
URLs you submit: The URLs you enter for auditing are processed to generate your report. See the section below on crawled content for details.
Technical data: We collect standard server logs including IP address, browser type, and pages accessed. This is used for security, debugging, and improving the Service.
Crawling User-Submitted URLs
Important: UXLens only crawls URLs that you voluntarily submit for auditing.
- Crawled content is used exclusively to generate your audit report
- It is not stored long-term beyond what's needed for your session
- It is not shared with third parties or advertisers
- It is not indexed in any search engine
- Screenshots taken during audits are temporary and deleted after the report is generated
We act like a headless browser visiting your pages for analysis — we do not scrape, republish, or exploit the content of any website. You are responsible for ensuring you have the right to submit a URL for analysis.
How We Use Your Data
- To deliver audit reports and manage your account
- To process payments via Stripe (we do not store card details)
- To send transactional emails (account notifications, billing)
- To detect and prevent fraud or abuse
- To improve and maintain the Service
Cookies
We use cookies for authentication and session management. You can disable cookies in your browser, but some features may not work correctly without them. We do not use third-party advertising cookies.
Data Retention
Account data is retained as long as your account is active. You may request deletion of your account and associated data at any time by contacting support@uxlens.io. Audit reports are retained for 90 days on free plans and longer on paid plans.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. You can update your account information in Settings. To request data deletion, contact support@uxlens.io.
Third-Party Services
We use Stripe for payment processing and OpenRouter for AI analysis. These services have their own privacy policies. We do not sell your data to third parties.
Security
We use industry-standard encryption (HTTPS) for all data in transit. Passwords are hashed with bcrypt. While we make reasonable efforts to protect your data, no method of transmission over the internet is 100% secure.
Children's Privacy
UXLens does not knowingly collect data from users under 18. If you believe a minor has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on the Service. Continued use after changes constitutes acceptance.
Contact
For questions about this Privacy Policy, contact us at support@uxlens.io.